Albuquerque Police Dept — Tips and Information


The Albuquerque Police Department Foothills Command
Website: https://www.cabq.gov/police/area-commands/foothills-area-command
Phone: 505-332-5240
The Foothills Area is bordered by San Antonio NE to the north, the Sandia Foothills to the east, Kirtland Air Force Base to the south, and Eubank Boulevard to the west.
All Albuquerque Police Department’s Area Commands and Geographic Boundaries Map
https://www.cabq.gov/police/area-commands

3-1-1 Non Emergency Call Center

Submit information via 311 by phone (speak with real human),  SeeClickFix online or via app.  311 Staff is available 6 AM – 9 PM, Mon – Sat & 9 AM -6 PM on Sundays.

· Agents are trained to get essential information, and not try to solve the problems reported.  They do not interpret City ordinances.  All information is public record but you can report anonymously for everything except reporting barking dogs because of possible litigation.  When you report illegal fireworks to 311, it goes directly to the fire dept.   Report gunshots & safety issues to 242-COPS. Report emergencies, imminent threat or danger to 911.    311 works closely with Albuquerque Community Safety (ACS) to address homeless and related issues.  Do not try to remove homeless persons yourself.

 

To File a Police Report:
505-768-2030
www.cabq.gov/police/police-reports
Community Policing Council Liaison:
Kelly Mensah, 505-366-1389
cpc.cabq.gov
Residential Burglary Prevention
Residential burglaries primarily occur during the day when people are away from home
at work or at school. Burglars target unoccupied homes with easy or concealed access
and quick escape routes. They look for small expensive items that can easily be traded
for cash – jewelry, electronics, guns and even prescription medication and personally
identifying information.
Target Hardening Strategies
Lighting and Landscaping
 Install lights by all exteriors doors.
Keep lights on all night – consider dusk
to dawn sensors.
 Install motion sensor lighting for the
sides of the home, where people
should not be after dark (solar options
are available).
 Ensure house numbers are illuminated.
 Trim trees to a canopy of six feet.
 Prune hedges to three feet.
 Ensure landscaping is trimmed away
from doors and windows to eliminate
hiding places.
 Ensure landscaping does not block or
obscure lighting.
Doors & Windows Tips
 Change the locks when moving into a
new home.
 Keep doors and windows locked.
 Ensure exterior doors and the door
leading from the garage to the home
are solid core or metal construction.
 Install four screw strike plates with
three inch screws to penetrate the
door frame.
 Use dead bolt locks on exterior doors
and the door leading from the garage
to the home.
 Install supplementary locks (track
locks, pin locks or dowels) on sliding
windows and sliding glass doors.
 Install eye-viewers on all exterior
doors.
 Secure valuables such as jewelry and
firearms in a safe.
 Secure documents with personally
identifying information – passports,
social security cards, birth certificates –
in a safe or safe deposit box.
 Never allow strangers in your home.
 Verify workers by ID cards and calling
employers.
 Never give keys to workers.
 Never hide a key outside.Neighborhood Watch
Neighborhood Watch is a cornerstone of crime prevention on your block. It is a
partnership between neighbors and law enforcement to foster communication and
information sharing. Contact your Area Command Crime Prevention Specialist to
organize a Neighborhood Watch on your block.
Calling 911 – Emergency Calls
An emergency is anytime an individual’s life, safety or property is immediately in danger or
there is a crime in progress. Below is guidance on what to expect and tips to help you.
What to Expect Tips
 The system directs you to the nearest
public safety dispatch center.
 Who, What, Where: Explain why you
are calling and describe if the situation
is still happening or not.
 The operator’s questions will guide
you.
 Give the exact location/address where
help is needed, including information
on apartment number, suite number,
location inside building.
 Give your name, current location and
phone number.
 Stay on the line. DO NOT hang up until
the operator releases your call.
Situations change constantly and
updated information may be needed.
 Remain calm – breathe.
 Answer all questions and follow
directions as instructed.
 When describing a person include
information on height, build, clothing,
and unique features (scar, tattoo, facial
hair).
 When describing a vehicle include type
of vehicle, color, style (2 door, 4 door),
distinguishing features, license plate
(number – full or partial, color of plate,
state).
 Direction of travel for both vehicle and
person (if on foot).
 Cell phone users: Your address is not
visible to the operator; the cell phone
will list latitude and longitude.
Non-Emergency Calls – 242-COPS (2677)
A non-emergency is a situation where an individual’s life, safety or property is not in immediate
danger, but a police response is needed.
Types of non-emergencies Telephone Report Unit
 Residential Burglary – with time delay
or no offender on scene
 Commercial Burglary – with time or no
offender on scene
 Loud Party
 Suspicious Activity
 Auto Theft
 Auto Burglary
 Identity Theft
 Vandalism
 Larceny
 Lost Property
Additional Resources
Online Reporting: https://www.cabq.gov/police/file-a-police-report-online
APD App: Search ABQ Police in Google Play or the App Store
Substation Reports: Accident Reports; Offense Reports with no suspect information
Hearing or Speech Impaired: The public safety dispatch center is equipped with TTY/TDD to allow
communication with your device.
Limited English Proficiency: Operators have access to the Language Line which will provide
translation.